Introduction to Artificial Intelligence

1. What AI is (and isn’t): machine learning and generative AI
2. How generative AI tools work, in plain language (locked)
3. Writing good prompts (locked)
4. Practical AI for work and business: writing, customer replies, planning, spreadsheets (locked)
5. Limits: mistakes, made-up facts and bias, and how to check outputs (locked)
6. Privacy and responsible use: POPIA and what never to paste into an AI tool (locked)
7. AI and work in South Africa: opportunities and changing jobs (locked)
8. Project: build your personal AI toolkit for one real task (locked)

Writing good prompts

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