Sales Skills

1. The sales mindset and ethical selling
2. The sales process: prospect, qualify, present, close, follow up (locked)
3. Finding prospects and qualifying leads (locked)
4. Asking questions and listening: discovering needs (locked)
5. Presenting value and handling objections (locked)
6. Closing and negotiating (locked)
7. Follow-up, referrals and a simple CRM (spreadsheet or WhatsApp Business labels) (locked)
8. Selling to businesses and government (links to B6 lesson 6) (locked)

Presenting value and handling objections

Enrol in Sales Skills to open every lesson, track your progress and earn your certificate.