Sales Skills

1. The sales mindset and ethical selling
2. The sales process: prospect, qualify, present, close, follow up (locked)
3. Finding prospects and qualifying leads (locked)
4. Asking questions and listening: discovering needs (locked)
5. Presenting value and handling objections (locked)
6. Closing and negotiating (locked)
7. Follow-up, referrals and a simple CRM (spreadsheet or WhatsApp Business labels) (locked)
8. Selling to businesses and government (links to B6 lesson 6) (locked)

Closing and negotiating

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